1. Who we are
RSU GRAFX is a software development and digital product studio. Product support and contact information are available on the support page.
2. Information we may collect
The information collected depends on the product you use. RSU GRAFX may process contact details you send through support, technical diagnostics needed to operate an app or website, account information when a product includes accounts, purchase or subscription status provided by Apple, and usage analytics when clearly disclosed in the product.
If a specific app does not ask you to create an account, submit content, or contact support, that app may not collect personal information directly from you.
3. How information is used
Information is used to provide and maintain products, respond to support requests, improve reliability, prevent abuse, meet legal obligations, and process app-related purchases or subscriptions where applicable.
4. Third-party services
RSU GRAFX products may rely on hosting, analytics, payment, email, crash reporting, or infrastructure providers. These services process information only as needed to provide their functions. App purchases and subscriptions on iOS are processed by Apple.
5. Data retention
Support messages are kept only as long as needed to respond and maintain service records. Operational logs and diagnostics are retained for limited periods unless longer retention is required for security, compliance, or dispute resolution.
6. Your choices
You may request access, correction, deletion, or export of personal information by emailing contact@rsugrafx.com. Some information may be retained where required by law or for legitimate security and accounting needs.
7. Children
RSU GRAFX products are not intended to knowingly collect personal information from children unless a specific product states otherwise and includes appropriate safeguards.
8. Changes
This policy may be updated when products, legal requirements, or operational practices change. The latest version will always be available on this page.